Welcome to KEG Enterprise. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases or using our website.
If you do not agree to these terms, you should not use our website or services.

1. General Terms

1.1. Eligibility: To use our website and make purchases, you must be at least 18 years old or have permission from a parent or guardian. By using this site, you confirm that you meet these eligibility requirements.

1.2. Account Creation: Some features of our website may require you to create an account. You agree to provide accurate and complete information and to keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials.

2. Products and Pricing

2.1. Product Descriptions: We aim to ensure that product descriptions, pricing, and availability are accurate. However, we do not warrant that product descriptions or other content on our website are error-free. In case of errors, we reserve the right to correct them and update the information without notice.

2.2. Pricing: All prices are listed in Ghana cedis and are subject to change without notice. The price you pay for a product is the price displayed at checkout.

2.3. Product Availability: Product availability is not guaranteed. If an item is out of stock, we will notify you and provide options for a backorder, substitution, or refund.

3. Orders and Payments

3.1. Order Acceptance: After placing an order, you will receive an order confirmation email. This does not signify our acceptance of your order. We reserve the right to refuse or cancel orders at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

3.2. Payment: We accept payments through major credit cards, PayPal, Mobile Money. Full payment must be received before your order is shipped.

3.3. You may cancel your order before it has been processed for shipment by contacting us at shop@kegenterprise.com. Once an order has been shipped, cancellations are no longer possible, and the return process must be followed.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, costs, and delivery times.

5. Returns and Refunds

Please refer to our Return Policy for details about returning products and requesting refunds or exchanges.

6. Warranty and Liability

6.1. Warranty: Most products sold through our store come with a manufacturer’s warranty. For warranty claims, please follow the instructions provided with your product or contact our support team for assistance.

6.2. Disclaimer of Warranties: To the fullest extent permitted by law, our services and products are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.3. Limitation of Liability: KEG Enterprise shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of or inability to use our products or services.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, product descriptions, and software, is the property of KEG Enterprise or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our express written permission.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Prohibited Activities

You agree not to engage in any of the following activities:
• Using the website for unlawful purposes or to solicit others to perform unlawful acts.
• Interfering with the website’s security features or attempting to gain unauthorized access to our systems.
• Distributing viruses or any malicious code that could damage or disrupt the website or our services.
• Engaging in any fraudulent or deceptive activities, including impersonating others.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from these terms or your use of our services shall be resolved exclusively in the courts of the Republic of Ghana.